Transfer your number

Transferring your existing mobile number to Lycamobile is easy. Just follow the simple step below:

Switch to Lycamobile without changing your number.

Switch to Lycamobile without changing your number.
    Simply fill the form sign it and send to cs@lycamobile.at or to the following     address:
    Hastings Telecommunications & Services GmbH
    Strozzigasse 10/2
    1080 Wien
    Austria
Once we have received your request, it usually takes 3 working days to     transfer your number.

Terms and conditions:

This offer applies to customers that port their number to Lycamobile from another operator. To get the offer, the customers must request the activation of the Offer when they request the number portability. Customers must wait for the confirmation message before using the offer or can check if the offer is active dialing *137#. The offer is valid for 30 days and is subject to auto-renewal, therefore customers are required to keep the minimum amount to allow the first activation and subsequent renewals, unless they want to cancel the renewal by dialing *190#. If a customer has insufficient credit for the renewal of the offer, the customer will have 48 hours to top-up and text PORTIN to 3333 again. Customers must wait for the confirmation message again before using the offer. The Offer is not applicable to the number ported to Lycamobile that was ported-out from Lycamobile in the previous 15 days. It is possible to use the offer when roaming in European Union countries (EU/EEA countries), but a maximum data limit of 100GB (Fair usage policy) will be applied. The Offer is for non-commercial, private, personal use only. The offer is also subject to our Fair Usage Policy, which can find on our website www.lycamobile.it Lycamobile reserves the right to amend or vary the terms of this offer, or to withdraw the offer at any time on reasonable notice. The offer is valid for the numbers that will be ported to Lycamobile from 02/14/2019 to 30/04/2019.

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