“The regulation requiring registration of subscriber details in Austria came into effect on 1st January 2019 and was to be applied to contracts that are entered into for the first time after 31st December 2018.

For subscribers whose contract came into force before 31st December 2018 a period of time was given for you to register your details up to 1st September 2019. Subscribers who have not registered their details are not permitted to top-up after 1st September 2019. Therefore, please ensure for continued service that you register your details by 31st August 2019.”

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