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How to Use


Using Lyca Mobile is simple. Just click below to learn more.

GET STARTED

You can get started with Lyca Mobile by following these easy steps:

Insert your Lyca Mobile SIM card into your mobile and switch it on
Top-up your Lyca Mobile
You can also register your SIM online
Now you can make and receive calls and SMS from your Lyca Mobile.

Help
If your mobile phone is locked it may show one of the following messages when you insert your Lyca Mobile SIM: ‘Invalid SIM’ or ‘Insert SIM’. Unlocking your mobile phone is easy – simply call our Customer Service for advice.

TOP UP YOUR BALANCE

You can buy Lyca Mobile Top-up vouchers from your local retailer or online at www.lycamobile.at. The voucher will show a PIN either printed on it or underneath a scratch panel.

To Top-up your balance using your Lyca Mobile in Austria, either:

Enter *231*PIN#, press send, and your credit will be added instantly: or
Dial 321 and follow the instructions.
To top-up your Lyca Mobile credit from another phone, or while you are abroad:

Dial +4368864001322 and follow the instructions.

CHECK YOUR BALANCE

You can check your balance at anytime.

To check your balance using your Lyca Mobile in the Austria, either:

Enter *231#, press send, and your balance will be shown on your mobile phone screen
Dial 321 and listen to your balance
To check your balance while you are abroad

Dial +4368864001321 and follow the instructions.

ACCESS YOUR VOICEMAIL

Your Lyca Mobile Voicemail service has been automatically activated. Using your Lyca Mobile Voicemail you can:

Listen to messages left for you
Record a welcome message to enable callers to recognise you
Personalise your voicemail settings
Select your preferred language
Set your voicemail access code to access voicemail from other phones.

To access your voicemail from your Lyca Mobile in the Austria:

Dial 221 and follow the instructions

To access your voicemail from another phone or while you are abroad:

Dial +4368864001221.
Follow the instructions to enter your Lyca Mobile number.
Follow the instructions to enter your Voicemail access code.

How to disable your voicemail:

To deactivate voicemail, dial *186# and follow the instructions on the screen.

CHOOSE YOUR OWN LANGUAGE
You can select the language to be used for your Lyca Mobile voicemail and top up service.

To select your preferred language:

Dial 321
Select the ‘Settings’ menu.
Select the ‘Change Language’ option.
Select your preferred language

VIEW YOUR LYCA MOBILE NUMBER

You can view your Lyca Mobile number on your mobile screen.

To have your Lyca Mobile number displayed:

Dial *232#

USE YOUR LYCA MOBILE ABROAD – ROAMING

You can use your Lyca Mobile to make and receive calls and SMS in a large number of other countries. For information on countries where you can make and receive calls and SMS, and current charges please visit click here.

CONTACT LYCA MOBILE CUSTOMER SERVICES

Click here to find out how you can get in touch with us.

CHECK CALL RATES

To check tariff, dial *108*Destination number#
Example: *108*0045xxxxxx#

Other Services